At Scinq Neurocosmetics, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://scinqneurocosmetics.com (the "Site"). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers , UPI, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing you personal Information

We consider it our priority to protect your Personal Information. We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. However, we will share your information with third parties in certain situations such as: 

• For providing services to you, we may share your personal information with third party vendors who help us provide our services to you, such as email providers, mail houses, shipping firms, companies that provide us with marketing services, and other such third parties. If you use a credit card or other financing alternative to place an order with our website, to confirm and process your order we will share your personally identifiable information with such financing company. We generally enter into a contract with such third parties that require them to maintain confidentiality of your personal information and not use it for any other purpose than authorized by the contract. 
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation as we believe is reasonably necessary to comply with law, regulation or other governmental authority. 
• We may also disclose your personally identifiable information to determine your credit status or enable debt collection, initiate legal proceedings to recover losses of or otherwise protect our rights or property, or for insurance claim processing, or to prevent harm to yourself or others. 
• We may transfer or share a copy of personal information about you in the event that our company or one of its affiliates or subsidiaries, goes through a business transition, such as a merger, acquisition by another company, or sale of a portion of its assets.  

Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no online platform is entirely secure, and we cannot guarantee absolute security.

Use of Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

Our website reserves the right to update, modify, or revise this Privacy Policy at any time. Any changes will take effect immediately upon their publication.

We are not responsible for any loss or damage resulting from the disclosure (intentional or inadvertent) of information related to a user’s account, verification process, or personal details. This includes errors, omissions, or inaccuracies in the information disclosed, whether due to legal processes or otherwise.

We value your feedback and welcome comments or concerns regarding this Privacy Policy. You can contact us through the address provided on our website. If you believe there has been a breach of this policy, we will make every commercially reasonable effort to address your concerns promptly.

Note: The terms of this Privacy Policy may be updated at any time. We reserve the right to offer our services to any client or prospective client without restriction.

We encourage users to regularly review the "Privacy Policy" page to stay informed about any changes.

Minors

The Site is not intended for individuals under the age of 12 Years.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@scinqneurocosmetics.com or by mail using the details provided below:

SCINQ Enterprises Pvt Ltd

SCINQ ENTERPRISES PRIVATE LIMITED C/o MR Shubham Godara or Ms. Shrishti Yadav, 809, 8th Floor, Tower C, Nirvana Courtyard, Nirvana Country, Sector 50, Gurugram, Haryana, India- 122018

Any complaints, abuse or concerns with regards to content and or comment or breach of these Terms shall be immediately informed to Shubham Godara ("Grievance Officer") through email at info@scinqneurocosmetics.com or Shrishti Yadav ("Nodal Officer") through email at info@scinqneurocosmetics.com in with the electronic signature or in writing at the following address to: support@scinqneurocosmetics.com